Multi-channel engagement, fully automated.
Reach every customer across SMS, Email, WhatsApp, RCS, and Push — orchestrated from one platform that turns conversations into revenue.
SMS
RCS Messaging
Push Notifications
Mobile In-App
SMS
RCS Messaging
Push Notifications
Mobile In-App
Maximizing customer engagement across the lifecycle
Tailored strategies for each stage of the customer journey — from first impression to lifetime loyalty.
Creating lasting first impressions
Welcome coupons, practical advice, and onboarding resources that help your customers get started and experience the full value of your product.
Revenue & product analytics
Industry-defining techniques — cohort funnels, paths, uninstalls, and real-time event analytics — to understand exactly how customers use your product.
Segmentation that adapts
Real-time RFM modeling lets you build and rank customer categories based on behavioral trends and organizational objectives.
Connect with consumers at every stage
With BroadEngage, elevate each stage of your customer journey through tailored interactions that foster — and retain — strong relationships.
Stage 01
Make a strong first connection and nurture it
Start your customers' journey with welcome deals, valuable tips, and exceptional assistance so they discover the full potential of your product from day one.
Engage your customers exactly where they are
Sherpa AI monitors and interprets customer behavior, giving your team the insights to target customers at their peak activity moments and locations.
Channel · 01 / 09
Mobile Push
Hit them where they are — directly on device.
Discover more from our suite of retention solutions
Three pillars working together to keep customers engaged — from first signal to long-term loyalty.
Market Segmentation
Build on-demand segments from real-time profiles and behaviors, or use RFM modeling to surface your highest-priority customers.
Product & Revenue Analytics
Trace user footprints through your product and tie revenue to every action — so you know what actually drives growth.
Omnichannel Engagement
Reach customers wherever they are. Channel availability never has to limit your engagement strategy.
Manage effective campaigns with ease
The Broadengage platform is built to support you in smoothly and painlessly executing your most creative initiatives.
Omnichannel Campaign Manager
Bring your brand to customers, or let them come to you. Channel availability never limits your engagement strategy on BroadEngage.
Real-time channel selection
Cross-channel deduplication
Unified analytics view
Coordinate a campaign in minutes
Define rules, choose channels, build workflows, and run contextual campaigns at scale using business and customer-triggered events.
Drag-and-drop workflow builder
Trigger on any business event
A/B test variants natively
How this can benefit you
Three concrete outcomes BroadEngage drives for every customer, every day.
Engage customers in real-time with notifications that match their channel preferences. Use emails for comprehensive messages, SMS for immediate updates, and push for time-sensitive offers — maximizing every engagement opportunity.
What's new at BroadEngage
Field-tested insights from teams pushing engagement to the next level.
Ready to engage every customer, on every channel?
Launch your first campaign in minutes. No credit card required — set up in under 10 minutes.