Multi-channel,
Engagement
Automation
Utilizing RCS Messaging, Email, SMS, WhatsApp, and Push Notifications
can increase customer engagement.
SMS
Email
WhatsApp
RCS Messaging
Push Notifications
Maximizing Customer Engagement Across the Lifecycle
Tailored Strategies for Each Stage of the Customer JourneyCreating Lasting First Impressions: Making Every Encounter
Welcome coupons, practical advice, and other resources can help your clients get started and experience the joy of using your product.
Revenue and Product Analytics
Utilize industry-defining techniques such as cohort funnels, routes, uninstalls, and real-time event analytics to discern your consumers' usage patterns and behavior.
Segmentation
Real-time RFM modeling allows you to create and rank client categories based on behavioral trends and organizational objectives.
Connect with Consumers at Every Stage of Their Journey
With BroadEngage, elevate each stage of your customer journey through
tailored interactions that foster and retain strong relationships.
Make a Strong First Connection and Nurture It
Start your customers' journey with special welcome deals, valuable tips, and exceptional assistance to help them discover the full potential of your product.
Engage Your Customers Exactly
Where They Are
Sherpa AI monitors and interprets customer behavior trends, giving your marketing team the insights needed to target customers at their peak activity moments and locations.
Mobile Push
Web Push
WhatsApp Native
Contact Cards
Onsite Messaging
SMS
In-App Communication
Email Campaign
Social Media & Connectors
Discover More From Our Suite of Retention OS Solutions
Market Segmentation
Make on-demand segments based on consumer profiles and behaviors in real-time, or use RFM modeling to identify high-priority client segments.
Product & Revenue Analytics
A set of revenue and product analytics tools that help you find user footprints in the product and link income to each action taken by users.
Omnichannel Engagement
Draw clients to your brand, or your consumers to the brand. Allowing channels to be available shouldn't limit your interaction efforts. You are safe with us!
Manage effective campaigns with ease!
The user-friendly Broadengage platform is made to support you in smoothlyand painlessly implementing your creative initiatives.
Omnichannel Campaign Manager
Bring your brand to the consumers, or the people come to your brand? Your engagement initiatives won't ever be limited by the availability of channels while using Broadengage platform.
Coordinating a Campaign
Establish rules, choose channels, build workflows, and execute contextual campaigns at scale using business and customer-triggered events.
What’s New at BroadEngage?
The user-friendly Broadengage platform is made to support you in smoothlyand painlessly implementing your creative initiatives.
CoinDCX Grow Weekly Active Users to 80% using User Path Analysis
RFM(Recency, Frequency, Monetary) : A Deeper Path to Personalization
An Intelligent Path Optimizer To A/B Test Your Customer Journey Workflows
How This Can Benefit You
Engage customers in real-time with notifications that match their channel preferences. Use emails for comprehensive messages, SMS for immediate updates, and notifications for time-sensitive offers, maximizing engagement opportunities.
